1. Register/Log in

If you are new at Max Crowdfund, first, you will have to create an account on our website. Click on the 'Register' button, this will take you to our registration form box in which you have to fill in your first name, e-mail address, and phone number. Then, click on the 'Create account' button. 

Please check your inbox (including the SPAM folder if necessary) and verify your e-mail address to proceed with the registration. After this, you will be able to set up your personal password. This password has to contain at least 8 characters, of which one capital letter, one number, and one symbol. We will never ask you for your password ourselves.

Subsequently, click on the button 'Save and login'. When logging in for the first time, you have to fill in a one-time verification code (OTP). Click the button 'Send one-time code', and go to your inbox to open the mail that contains the 6-digit verification code. 

2. Know Your Customer (KYC) Procedure

The first step of the KYC procedure consists of verifying your identity. Please select your date of birth, country of origin, and the preferred identification method (ID Document).

The next step is submitting the KYC, this is required at all times when a customer creates an account at Max Crowdfund. Because we have to keep a record of whom we conduct business with, as an AFM-registered organization.

First, you fill in your address, followed by your city of residence, and postal code. Then the corresponding country. After this, click 'Next', and select your preferred ID document with which you will identify yourself: either your passport, driver's license, or residence permit.

It is essential to submit a clear photo of the ID document, all corners need to be visible. Please remove any cover if necessary. Click on 'Upload document', then select the photo of your document and click on 'Open'.

At the next step of the procedure, you need to take a selfie. Look into the camera of your device, and make sure your entire face fits into the frame. Then, slowly move your head in a circular motion to make a 3D-scan. After your identity has been verified, you can continue to the next step.

3. Compliance questions

You are asked to fill in a short compliance questionnaire, consisting of 4 questions.

It is important to answer the first two questions with "No", and the final two with "Yes". However, customers naturally have to answer these questions truthfully.

The compliance confirmation questions you will be asked are: "Are you a US person?", "Are you a politically exposed person (PEP)?", "Are you the beneficial owner of this account?", and "Do you confirm all information provided is correct?".

You get the chance to take a look at your answers again and to adjust your answers if necessary. When all information is correct, click on 'Submit'.

4. Bank transfer

Your profile is almost complete now. The next step is to register your bank account. To do this, you have to transfer a chosen amount, with a minimum of €0.01, from your bank account to your Max Crowdfund balance.

You could complete the transfer via an iDEAL-payment, or you could manually transfer it yourself, to our BUNQ account.

BUNQ: NL71 BUNQ 2035 2101 86

Please do not forget to add the payment reference!

5. Investing

After your account has been successfully verified, you can start investing. When you want to invest in an opportunity, click on the green 'Invest' button of the corresponding loan and fill in your preferred investment amount. The minimum amount is €100 per investment. 

Please note that you need to have a sufficient balance on your account before you can invest.

With a personal account, you can invest a maximum of €80,000 per opportunity. In case you have a joint account with your partner, which is registered to your account, the maximum investment amount becomes €160,000.

If you have a business account, or if you have connected your company to your personal account, you are allowed invest without a limit.

6. Create your personal investment portfolio

All investment opportunities are published on our platform. When you scroll up to step 5, you find an example of what such a published loan looks like. Here you can view the basic information about the loan.

If you click on the 'More info' button, you will be redirected to the loan's page where you can find all the relevant information that you need in order to make a deliberated decision on whether you want to invest in the opportunity, or not.

Because you are the one that decides which project you invest in, you are essentially creating your own personal investment portfolio. You can view it in your account, under 'My investments' 

Up until 24 hours after your investment, you are still able to cancel or adjust your investment. When the financing has been transferred to the fundraiser, and thus, the loan has been activated, this is not possible anymore.

If you have canceled your investment, please keep in mind that it could take a few hours to process your deposited amount and put it back into your Max Crowdfund account balance.

7. Distributing the funds

After the loan's financing is processed, and its status has been adjusted to 'Active', the funds will be transferred to the project developer.

The payment of interest will take place monthly, and will be credited to your Max Crowdfund account balance. At the end of the loan's duration, additionally, you will be paid back your entire investment amount.

If the required amount for the project has not been reached, the loan will be canceled, after which all investors will receive their money back. It could take up to 2 to 5 days before your investment amount is put back into your account balance.